Education //
University of North Carolina at Greensboro Master of Library and Information Studies – May 2018
♦ Coursework including cataloging, metadata, archival methods, preservation and special collections management.
Brenau University, Gainesville, Georgia Bachelor of Fine Arts, Arts Management – 2001
♦ Coursework including studio art, art history, and management courses.
Library Experience //
Student Worker – Special Collections & University Archives at UNCG June 2017– Present
♦ Scanned materials from the Women’s Professional Forum Records for digital publication, monitoring for quality throughout.
Volunteer – Special Collections & University Archives at UNCG May 2016 – June 2017
♦ Processed new materials including the Women’s Professional Forum Records.
♦ Prepared records for scanning: removing staples and paper clips, unfolding creases.
♦ Created a finding aid, arrangement statement and scope and content note relating to the Women’s Professional Form Collection.
Volunteer – Charlotte Mecklenburg Library, Plaza Midwood Branch Nov 2015 – March 2016
♦ Re-shelved books and assisted with the processing of transfer requests
Student Worker – Brenau University Trustee Library August 1997 – Sept 1998
♦ Provided general customer assistance to library patrons both in person and on the phone.
♦ Assisted patrons with computers, copiers, and printers.
♦ Ensured that materials were efficiently processed and shelved for patron use.
Other Experience //
Internal Sales Specialist – Principal Financial Group, Charlotte, NC May 2012 – Present
♦ Provide pricing analysis and competitive positioning for Non-medical sales.
♦ Maintain documentation and reporting of quote activity.
♦ Consult with internal and external partners to provide exceptional service.
Individual Disability Sales Specialist – MetLife, Charlotte, NC Oct 2008 – May 2012
♦ Created tailored plan designs for individual and multi-life clients.
♦ Provided field underwriting and application review services.
♦ Assisted with the licensing/appointment of new brokers.
♦ Training and mentoring of brokers throughout the presale and underwriting process.
Office Manager – ING, Charlotte, NC February 2007 – September 2008
♦ Provided daily office management including maintaining records, tracking expenses, and partnering with account managers to assist in servicing client needs.
Skills //
♦ G Suite: Docs, Sheets, Forms, Sites
♦ Experience with Omeka, LibGuides, and WordPress
♦ Knowledge of XML code, RDA, MARC and Dublin Core
Memberships //
American Library Association
North Carolina Library Association
Society of North Carolina Archivists